My stay at Naples Beach Hotel and Golf Club had a beautiful beachfront location and lovely ocean views, but I was let down by the cleanliness and maintenance of the hotel. The service was inconsistent, with some rooms receiving no housekeeping at all. Dining was expensive with subpar food, which added to my overall disappointment.
Rooms
5.0
The room I stayed in was not well-maintained, with issues like burned-out light bulbs and a wet washcloth left in the bathroom. The second day of housekeeping was lacking, as not much had been cleaned, and my friend's room received no service at all. I was expecting more for the price I paid.
Service
5.0
Housekeeping didn't clean my room properly, and I had to call for someone to come check. While some staff members were friendly, the service seemed unclear about maintaining cleanliness. It was frustrating to deal with issues like skipped rooms and mistakes with billing.
Location
7.0
The hotel right on the beach offers great access to beautiful views and sunsets. Additionally, it's conveniently located near downtown Naples, which I appreciated for exploring the area. However, some parts of the hotel were starting to look worn down, which detracted from the overall appeal.
Dining
5.0
Dining at the hotel was quite pricey, and I found the food lacking in flavor overall. While the cheese board was lovely, most meals didn’t impress. The excessive corkage fee for bringing in my wine was also disappointing and seemed unjustified for such a hotel.
Facilities
5.0
Though the hotel has beautiful outdoor areas and lovely landscaping, some facilities were not up to par, and overall maintenance could be better. It felt like the hotel was holding back on making improvements, especially since they plan to rebuild soon.
Fred
United States,
February
2025
6.6/10
I enjoyed my stay at Naples Beach Hotel and Golf Club, particularly appreciating the beachfront location and beautiful views. The staff was friendly and attentive, which made my experience more enjoyable. However, I was disappointed with some aspects of the room maintenance and dining quality, especially given the high prices. Overall, while it had its ups and downs, I had a nice time.
Rooms
5.0
The room offered a lovely lateral view of the water from the balcony, but I noticed that the bathroom had some maintenance issues, like burnt-out light bulbs and mold on the door. The amenities were decent, but the cleanliness was not up to par with what I expected.
Service
7.0
I found the staff to be wonderful and very conscious of my needs without being intrusive. Despite some housekeeping oversights, like a wet washcloth left on the sink, the overall service was attentive and added positive touches during my stay.
Location
9.0
The beachfront location was simply stunning. I loved being able to walk straight to the sand and enjoy the beautiful Gulf views, which truly enhanced my overall experience during my stay.
Dining
5.0
Dining at the hotel was a mixed experience. While I appreciated the generous breakfast buffet and some well-prepared dishes, I found that some meals, particularly at the banquet, lacked flavor and were quite overpriced for the quality.
Facilities
6.0
The facilities included great pool areas and appealing common spaces; however, the pool's early closure was disappointing. I also experienced inconsistencies in housekeeping that detracted from the overall atmosphere.
Ben
United States,
January
2025
5.8/10
Although Naples Beach Hotel And Golf Club has its redeeming features, the overall experience left me wanting more. The beachfront location is undeniably beautiful, and I enjoyed the stunning sunset views. However, my room had a remarkably small bathroom, which was quite disappointing, and the staff service was inconsistent, leading to some frustrating moments during my stay.
Rooms
6.0
My room was comfortable and clean, but the bathroom was unusually small and let down the overall experience.
Service
5.0
The staff varied in friendliness; while some were helpful, I encountered issues with housekeeping and the front desk that marred my experience.
Location
10.0
The hotel is perfectly situated right on the beach, offering beautiful views and easy access to local attractions in Naples.
Dining
8.0
I enjoyed the food quality at the on-site restaurant, though I didn't try HB's this time. The seafood options were impressive, particularly the grouper tacos.
Facilities
7.0
The pool areas were lovely and well-maintained, providing a great atmosphere to relax, though the overall grounds could benefit from more upkeep.
James
United States,
December
2024
5.2/10
While the beachfront location of the Naples Beach Hotel and Golf Club is stunning, my overall experience was marred by the cleanliness of the rooms and the high prices for dining. I found the staff to be pleasant but the housekeeping left much to be desired, which was disappointing.
Rooms
5.0
My room was large, but there were significant cleanliness issues, including mold on the bathroom door and dust on the light switches. I noticed hair on the floor that made me question the effort put into cleaning, which was unacceptable for the price I paid.
Service
6.0
The staff members were friendly and willing to assist, which was a positive aspect of my stay. However, despite their friendliness, issues like the lack of housekeeping and some odd restaurant policies left me feeling unsatisfied overall.
Location
9.0
The hotel's location right on the beach was fantastic, allowing easy access to the beautiful shoreline and gorgeous sunsets. The proximity to downtown Naples added convenience for exploring local attractions.
Dining
5.0
Dining was quite expensive for what I received. The breakfast buffet was decent, but I encountered issues with the lack of vegetarian options at dinner. One dining experience included overpriced wine that turned out to be skunked, which made dining here frustrating.
Facilities
6.0
Facilities included a nice pool and a golf course, but the maintenance in the hotel was lacking. The ambiance was enjoyable with live music, but that didn’t make up for the overall deterioration in service quality during my stay.
Doris
United States,
December
2024
6.6/10
I had a wonderful stay at the Naples Beach Hotel and Golf Club. The beachfront location was stunning, and I loved the clean, comfortable room that featured great amenities. However, while the staff was friendly and always ready to help, I did find the restaurant food quality to be mixed. Overall, I'd return in a heartbeat, but there are a few areas that could use improvement.
Rooms
9.0
My sea-view ground-floor room was spacious and well-maintained, with two queen beds and a lovely personal patio. The room's decor had a charming old Florida feel, though, I wished for brighter lighting in some areas.
Service
10.0
The staff was incredibly friendly and efficient, ensuring I had everything I needed during my stay. They went out of their way to make my experience enjoyable, which I greatly appreciated.
Location
10.0
With direct beach access and beautiful views, the hotel's location is unbeatable. I enjoyed the scenic walks along the beach and the easy access to local attractions in Naples.
Dining
7.0
While I enjoyed the poolside dining options like the conch fritters and grouper tacos, I found the food at the bar area to be inconsistent, with some dishes arriving cold or overcooked.
Facilities
8.0
The pool areas were lovely and well-kept, providing a relaxing atmosphere with ample seating. However, the cleanliness of the pool water could be improved, as it appeared dirty during my stay.
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Naples Beach Hotel And Golf Club08.06
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09.06.2025